Geeksphone Forum

International Forum => Offtopic => Topic started by: phild on February 09, 2015, 10:05:28 AM

Title: No new from the Geeksphone
Post by: phild on February 09, 2015, 10:05:28 AM
I send my phone to the support. They answer that the phone is arrived and propose to repair it. I answer ok but since beginning of January they didn't answer to my mails.
Does anybody is in contact with the support since the beginning of the year?
I try several Geeksphone's contacts and I got no answer.


Philippe
Title: Re: No new from the Geeksphone
Post by: Rodrigo (gp) on February 09, 2015, 02:47:06 PM
I send my phone to the support. They answer that the phone is arrived and propose to repair it. I answer ok but since beginning of January they didn't answer to my mails.
Does anybody is in contact with the support since the beginning of the year?
I try several Geeksphone's contacts and I got no answer.


Philippe

support@geeksphone.com
Title: Re: No new from the Geeksphone
Post by: DukeVante on February 10, 2015, 03:14:18 AM
Hello Philippe,

We sent you an email three weeks ago and were simply waiting for your answer.

Maybe there has been some problem with it.

I'll contact you myself immediately via email, if you don't receive, do not hesitate to tell me.

Sorry for the inconveniences.
Title: Re: No new from the Geeksphone
Post by: phild on February 10, 2015, 05:23:27 AM
Hello,
I receive your two mails. I reply several times to the first one and never got any answer. I send some mail to other contacts in Geeksphone I had and never got any answer.
I got your new mail. I reply it now.
I happy that everything is ok.

regards

Philippe
Title: Re: No new from the Geeksphone
Post by: phild on February 12, 2015, 09:43:30 AM
Did you receive my last mail. I ask you some more informations that need my bank about the transfert?

Philippe
Title: Re: No new from the Geeksphone
Post by: Djan on May 27, 2015, 05:14:56 AM
Hello Support, did you receive my answer about case # 9072?

Am I victim of the same bug of just not patient enough  ;) ?
Title: Re: No new from the Geeksphone
Post by: Djan on May 28, 2015, 07:04:59 AM
Yes I was victim... but they contacted me again after two days.
Everything is fine.