Author Topic: No new from the Geeksphone  (Read 4391 times)

Offline phild

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No new from the Geeksphone
« on: February 09, 2015, 10:05:28 AM »
I send my phone to the support. They answer that the phone is arrived and propose to repair it. I answer ok but since beginning of January they didn't answer to my mails.
Does anybody is in contact with the support since the beginning of the year?
I try several Geeksphone's contacts and I got no answer.


Philippe

Offline Rodrigo (gp)

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Re: No new from the Geeksphone
« Reply #1 on: February 09, 2015, 02:47:06 PM »
I send my phone to the support. They answer that the phone is arrived and propose to repair it. I answer ok but since beginning of January they didn't answer to my mails.
Does anybody is in contact with the support since the beginning of the year?
I try several Geeksphone's contacts and I got no answer.


Philippe

support@geeksphone.com

Offline DukeVante

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Re: No new from the Geeksphone
« Reply #2 on: February 10, 2015, 03:14:18 AM »
Hello Philippe,

We sent you an email three weeks ago and were simply waiting for your answer.

Maybe there has been some problem with it.

I'll contact you myself immediately via email, if you don't receive, do not hesitate to tell me.

Sorry for the inconveniences.

Offline phild

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Re: No new from the Geeksphone
« Reply #3 on: February 10, 2015, 05:23:27 AM »
Hello,
I receive your two mails. I reply several times to the first one and never got any answer. I send some mail to other contacts in Geeksphone I had and never got any answer.
I got your new mail. I reply it now.
I happy that everything is ok.

regards

Philippe

Offline phild

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Re: No new from the Geeksphone
« Reply #4 on: February 12, 2015, 09:43:30 AM »
Did you receive my last mail. I ask you some more informations that need my bank about the transfert?

Philippe

Offline Djan

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Re: No new from the Geeksphone
« Reply #5 on: May 27, 2015, 05:14:56 AM »
Hello Support, did you receive my answer about case # 9072?

Am I victim of the same bug of just not patient enough  ;) ?

Offline Djan

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Re: No new from the Geeksphone
« Reply #6 on: May 28, 2015, 07:04:59 AM »
Yes I was victim... but they contacted me again after two days.
Everything is fine.